Wednesday 7 March 2012

NASA and the 'blame game'


Looking at the case study, I have learned that strategic leadership can be the determining factor as to whether an organisation creates output/productivity or not. 
Ineffective strategic leadership can result to loss, either monetary wise or health wise, this will ultimately lead to the "blame game" 
A number of reasons where/are to blame for the loss of lives and the shuttle launch failure.
1. Leaders and workers (management and employees) should have listened to each other
2. Protocol should have been followed and observed thoroughly, whether in relations to health and safety or profits and loss. 
3. In addition to the above point, all parties in an organisation or individuals taking on a project should have ethics and morals from my perspective. NASA seemed to fucus on the "creating of a star" Christa McAuliffe the choses first civilian to go into space. 
4. Pressure from the media and management was another reason the stopping of the launch was over-ruled as NASA managers where told to put on their "management hat" to me it was more of a take-off-your-ethics/morals-hat and put-on-your-money hat. 
5. Lack of communication and evaluation amongst them and the contractors was also a factor involved as NASA did not believe the temperature readings of the contractors

There are a number of things I could have done if I could foresee the disaster that took place
1. Blow the whistle, either by going to the media or ignoring the management I was dealing with to speak to their superiors and showing my evidence as to why the mission should be aborted
2. I would have persistently asked for the equiptment and personnel required to do my job to its very best 
3. I could have advised them to do more test-runs and rehearsed the exercise to be 100% certain that a successful launch was achievable

The blame could be put on anyone in particular, as an organisation with different departments and members its difficult to blame one person. Although the NASA management was to blame.
If it is fair to say...nature could be a part of the blame. Even though it was a human that would determine if the temperatures allowed a safe launch. 
Its also fair to say that NASA wanted to launch because they wanted to FEED THE MONSTER (anxiety) they created. This "monster" was created through their publicity by getting a civilian (teacher) involved.
Lastly NASA's method of poor internal reporting is also to blame, where I'm sure that a new management style has been adopted or the old one tweaked. 
A series of lessons learned from this catastrophic and emotional event are:
Both leaders and workers taking on a project or working together towards a goal should listen to each other (in depth-evaluation and asking questions). 
At the same time, Protocols should be observed and followed at all times. Removing the influence of external factors (media pressure) Ethics and morals should also be adopted whether its in relations to health and safety, or profit and loss (financially)

The right managers should be employed to do their jobs rightly with emotionless thinking, at the same time they need to be able to lead with a good and solid heart. This can be done by questioning every decision and issue raised by ALL parties. This should be done with the adoption of good communication skills alongside impeccable methods of internal reporting. Eg memos, emails, video conferencing or even telephone calls. 
Sent from my BlackBerry® wireless device

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